Romabet takes your personal data seriously. This page explains in plain English what information we collect, why we collect it, and how it is kept secure.
A quick overview of how romabet uses and protects your information.
Romabet believes your data belongs to you. These rights are guaranteed on that principle.
This Privacy Policy applies to both the romabet.express website and mobile application. By registering for or using romabet, you are deemed to have accepted this policy.
Romabet only collects information that is necessary to provide its services, ensure security, and meet legal obligations. Below is a breakdown by data type.
| Data Type | Why We Collect It | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Account Communication & Security | Yes |
| Payment Information | Payment Processing & KYC | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
| Usage History | Service Improvement & Personalization | Automatic |
Romabet uses your data for the purposes listed below and nothing beyond that.
You can opt out of promotional emails or SMS from romabet at any time. Just click "Unsubscribe" at the bottom of any email, or let our support team know. Please note that important account-related messages (such as transaction confirmations and security alerts) cannot be turned off.
Romabet uses industry-standard technology and practices to keep your data secure.
In the event of a security breach, romabet will notify the relevant regulatory authority and affected members by email within 72 hours. Please keep your registered email address active.
Romabet does not sell your personal data. However, limited information may be shared in specific circumstances.
Romabet uses cookies and similar technologies to improve site functionality and personalize your experience.
You can accept, reject, or delete cookies through your browser settings. In Chrome: Settings → Privacy and Security → Cookies. Disabling essential cookies may prevent login and payment features from working.
Romabet strictly does not collect data from anyone under 18. Age is verified at registration, and identity documents are checked during the KYC process to confirm the user's age.
If romabet discovers that a minor has registered using false information, that account will be closed immediately and all collected data will be deleted.
If a parent or guardian discovers their child has registered on romabet, please contact support@romabet.express immediately.
Romabet retains different types of data for different lengths of time.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | For the duration of the active account + 5 years |
| Transaction Records | 5–7 years as required by legal obligations |
| KYC Documents | 5 years after account closure |
| Support Contact | 3 years after last contact |
| Logs & Technical Data | 90 days to 1 year |
| Marketing Preferences | Until Opt-Out |
Certain data must be retained for specific periods due to legal obligations — this cannot be changed even at a member's request.
Use the methods below to submit any privacy-related request.
For any questions or complaints regarding our Privacy Policy: support@romabet.express
Romabet may update this Privacy Policy when necessary. For significant changes:
Continued use of romabet after a new policy is published will be considered acceptance of the updated policy.
When signing up on an online platform, most of us don't think too much about data privacy. But with betting platforms, it matters a great deal more — because it's not just your name and address on the line, it's your financial information too. romabet And romabet knows this well.
Romabet's privacy policy was built to earn members' trust — not merely to meet legal requirements. There is a clear reason behind every piece of data collected, and international-standard technology is used to keep all data secure.
Yes. romabet follows a data minimization policy — we only collect what is strictly necessary. For example, romabet does not ask for your social media accounts, professional details, or information about family members. We collect only what is needed to provide our services and comply with applicable law. This approach is known as "Data Minimization" — a core principle of international data protection law.
This is one of our most frequently asked questions. romabet never stores your bKash or Nagad PIN. Only your wallet number and transaction records are kept. Bank card details are processed directly by the payment gateway — your full card number is never stored on romabet's servers. This method is known as "Tokenization".
Romabet retains IP addresses for security purposes — not to monitor you. If a login attempt is made on your account from an unfamiliar country or device, the IP data helps detect and alert you to it. IP and device information is also used to identify multiple accounts, which helps keep the platform fair.
KYC documents — including national ID images and selfies — are highly sensitive. romabet stores these in a separate, secured environment accessible only to a limited number of KYC team members. Once verification is complete, only the essential details are retained and the rest is deleted where possible. KYC service providers are also bound by confidentiality agreements.
Romabet's game library features international providers such as Pragmatic Play, Evolution Gaming, and Spribe. Limited session data may be shared when playing their games — but never your name, identity documents, or financial details. These providers operate under international gaming authorities and maintain their own strict privacy policies.
Romabet applies the highest technical security standards, but some things are in your hands. Use a strong password — never reuse a password from another site. Enable two-factor authentication. Never share your account credentials with any third party. Avoid logging in over public Wi-Fi. These simple precautions will keep your romabet account significantly more secure.
Your privacy is our priority. Register on a secure platform and enjoy the experience.